SEEK API Terms of Use

Variation of Terms

1. 1.

   SEEK may vary these Terms at any time. If SEEK varies these Terms, it will provide notice by publishing the varied Terms on the Partner Hub.
2. 2.

   You accept that by doing this, SEEK has provided you with sufficient notice of the variation to its Terms. You will be notified of any material changes to the Terms which may be reasonably detrimental to you, 5 days prior to them taking effect.

Integration

1. 3.

   To integrate with the SEEK API, you must submit a request via SEEK’s Integration form here and meet SEEK’s criteria for approval.
2. 4.

   As part of your integration request, you will be required to provide the following information (in addition to any other information SEEK may require from time to time):

   1. a.

      the name of your company;
   2. b.

      an e-mail address and phone number of the primary contact person; and
   3. c.

      such other information as required by SEEK, (collectively, your “Identification Details”)
3. 5.

   It is your responsibility to ensure that your Identification Details always remain current.
4. 6.

   Once you have been approved for development, SEEK will provide you with the necessary partner credentials.
5. 7.

   SEEK does not guarantee that it will consent to the use and/or integration of your Application. SEEK may condition its consent to the use of your Application on any number of factors including a modification of your Application to a format or system more compatible with the SEEK API. SEEK may work with you in order to achieve such an outcome, although it is under no obligation to do so.
6. 8.

   If you decide to discontinue your use of the SEEK API, you must advise SEEK and your credentials will be terminated.

Implementation

1. 9.

   In the event SEEK consents to your integration with the SEEK API, you agree to work collaboratively with SEEK to undertake such integration including to:

   1. a.

      provide SEEK with an in-system demo overview of your current SEEK integrations;
   2. b.

      complete system integration and/or integration verification testing of all required test cases; and
   3. c.

      provide visibility of your SEEK API integrations for the purpose of system integration and/or integration verification testing activities.

Licence

1. 10.

   Subject to these Terms, SEEK grants you a limited, non-exclusive, non-assignable, non-transferable licence to use the SEEK API to develop, test, and/or support your Application (the “Licence”), and to allow Advertisers that have engaged you to have the benefit of the integration of your Application with the SEEK API.

SEEK API Prohibitions

1. 11.

   You must not:

   1. a.

      require a candidate to provide any of their details to you, or otherwise create an account with you, as a precondition to you passing on Data in respect of that candidate to an Advertiser that has engaged you;
   2. b.

      sub-license the SEEK API for use by a third party;
   3. c.

      perform any action with the intent of introducing any viruses, worms, defects, Trojan horses, malware or any items of a destructive nature to the SEEK APIs;
   4. d.

      interfere with or disrupt the SEEK API or the servers or networks providing the SEEK API; or
   5. e.

      reverse engineer or attempt to extract the source code from the SEEK API or any related software, except to the extent that this restriction is expressly prohibited by applicable law.

Confidential Information

1. 12.

   Communications between you and SEEK should be regarded as confidential unless SEEK expressly provides otherwise. You must not disclose confidential information to any third party without SEEK’s prior written consent. If you are unsure about whether any information that is communicated to you is confidential in nature, you should treat that information as confidential and confirm with SEEK prior to disclosure of that information.

Compliance with Law and Terms

1. 13.

   You must comply with all applicable laws and these Terms. To the extent that they are applicable, your Application must also comply with the following terms, which are hereby incorporated by reference:

   1. a.

      SEEK Advertising Terms of Use
   2. b.

      SEEK Product Terms and Conditions
2. 14.

   In the event of any conflict between the content in these Terms and the above documents in relation to the use of the SEEK API, these Terms will apply.

Data Security

1. 15.

   Your network, operating system and the software of your web servers, databases, and computer systems (collectively, “Systems”) must be configured to securely operate your Application and protect the Data from misuse, interference, loss and unauthorised access, modification or disclosure.
2. 16.

   You must immediately report any security deficiencies in, or breaches of, your Systems to SEEK via email at [email protected]. You must work with SEEK to immediately correct any security deficiency.
3. 17.

   In the event that SEEK becomes aware of any fraudulent job applications within your Systems, SEEK will notify you. You must work with SEEK to immediately delete any fraudulent applications from your system.
4. 18.

   In the event of any security deficiency or intrusion involving your Application and the SEEK API, you must not make any public statements in relation to the deficiency or intrusion without prior written and express permission from SEEK. You must assist SEEK to verify your compliance with our security requirements by providing any information about your Application and/or Systems to us, which may also include access to your Application and other materials related to your use of the Application.

Your Obligations

1. 19.

   In addition to the warranties outlined in the SEEK Advertiser Terms and Conditions, you warrant that:

   1. a.

      the software that processes or stores SEEK’s non-public data:

      1. i.

         will encrypt data transmitted over a public network;
      2. ii.

         will encrypt data at rest;
      3. iii.

         has enforced security monitoring controls to detect indicators of security incidents;
      4. iv.

         has a documented process for responding to security incidents;
      5. v.

         has documented operational management procedures to ensure that necessary security controls are in place (antivirus, data loss prevention, etc.) and patches are applied in a timely manner;
      6. vi.

         will document a provisioning and de-provisioning process for internal business users;
      7. vii.

         will enforce controls like single sign-on and multi-factor authentication for internal business users;
      8. viii.

         will generate and retain audit logs; and
      9. ix.

         is covered by a documented Business Continuity Plan.
   2. b.

      you have, and maintain, a privacy policy in relation to the Data collected by you that complies, in all material respects, with the requirements of the Privacy Act 1988 (Cth) and all other relevant privacy laws;
   3. c.

      you, and your Application complies, in all material aspects, with the requirements of the Spam Act 2003 (Cth) and all other relevant direct marketing laws;
   4. d.

      your Application does not breach the intellectual property rights of any third party;
   5. e.

      you will not act for, or on behalf of, an Advertiser without their express written consent;
   6. f.

      you have no proprietary right, title to, or interest in the Data, and you will not use the Data for any purpose other than the transfer of said Data to the Advertiser that has engaged you;
   7. g.

      you will not copy or store any Data for any purpose other than the transfer of said Data to the Advertiser that has engaged you; and
   8. h.

      when transmitting Data to an Advertiser you will not alter, modify or amend the Data in any material way (this obligation does not restrict you however from sorting the Data in accordance with the instructions of the Advertiser).
2. 20.

   You may not assign or transfer any rights and obligations pursuant to these Terms to any other person or entity without SEEK’s prior written approval (which will not be unreasonably withheld). If you are a company, any change in your effective control shall be deemed an assignment requiring our consent under the terms of this clause.
3. 21.

   You agree to assist SEEK in verifying your compliance with obligations under these Terms by providing any requested information to us that is reasonably required to ascertain your compliance.
4. 22.

   You indemnify and will keep indemnified SEEK, its officers, employees and agents against all claims, actions, suits, liabilities, actual or contingent costs, damages and expenses incurred by SEEK in connection with:

   1. a.

      any breach by you of these Terms;
   2. b.

      any negligent act or omission by you; and
   3. c.

      an actual or alleged breach by you of any law, legislation, regulations, by-laws, ordinances or codes of conduct.

API Versioning

1. 23.

   Any changes to the SEEK API shall be announced in the Release notes section of the SEEK Developer Site. We will provide you with 30 days’ notice of any changes that, if not implemented, will break your integration with the SEEK API.

Talent Search Connect

• Defect means a failure of the Talent Search Connect integration to operate in accordance with SEEK’s requirements as set out in the Proactive Sourcing section of the SEEK Developer Site.
• Mutual Customers means those customers of SEEK who use your Applicant Tracking System (ATS) to assist with their recruitment through the SEEK Site.
• Widget means the features or elements of the Talent Search Connect experience that SEEK requires you to display in your ATS in connection with making Talent Search Connect available to Mutual Customers.

1. 24.

   Clauses 24 – 31 (inclusive) apply if you have chosen the Talent Search Connect functionality through the SEEK API.
2. 25.

   Within 72 hours of SEEK notifying you that a Mutual Customer has purchased access to Talent Search Connect, you must enable Talent Search Connect for the Mutual Customer.
3. 26.

   At all times, you must ensure that the following Talent Search Connect functionality is enabled for Mutual Customers:

   1. a.

      all available Widgets are embedded in visible, logical locations in the Mutual Customer’s hiring workflow within your user interface, including, but not limited to:

      1. i.

         the candidate’s profile page;
      2. ii.

         job requisition creation and job management; and
      3. iii.

         global navigation to the Talent Search Connect entry point.
   2. b.

      the ability to share Mutual Customer’s active/open jobs within your ATS (irrespective of whether it is advertised to SEEK) via the SEEK API;
   3. c.

      the ability to share Mutual Customer’s candidate profiles and previous interactions with these candidates via the SEEK API;
   4. d.

      that shared job, candidate and interaction data is made available to SEEK within 60 seconds of the change taking place in your ATS;
   5. e.

      the importing of a candidate profile/CV purchased from Talent Search Connect into your ATS and, where position data is included as part of the profile purchase payload, the appropriate job; and
   6. f.

      that purchased profiles must be viewable by the Mutual Customer in your ATS within 60 seconds of receiving a purchase event notification from SEEK.

1. 27.

   You must ensure that all Widgets are placed in easily discoverable locations within the Mutual Customer’s hiring workflow with respect to the context of each Widget’s individual functionality. SEEK will provide general guidance for appropriate locations for each Widget in the Proactive Sourcing section of the SEEK Developer Site.
2. 28.

   You must ensure that each Widget’s minimum size as specified in Storybook is respected and is not obscured or obstructed by other elements in your user interface.
3. 29.

   SEEK may at any time update or change the content of the Talent Search Connect Widgets at its own discretion.
4. 30.

   Upon successfully integrating Talent Search Connect with your ATS, SEEK will review your implementation to ensure it appropriately represents the SEEK brand and value proposition. SEEK may review the implementation from time to time and require you to fix any Defects found within 30 days of being notified. SEEK may decide to end your integration with Talent Search Connect if it determines, at its sole discretion, that the implementation by you does not appropriately represent the SEEK brand and value proposition.

1. 31.

   SEEK may release subsequent versions of Talent Search Connect functionality and require you to use those subsequent versions within 30 days of its release.
2. 32.

   Your continued use of Talent Search Connect following a subsequent release, will be deemed your acceptance of the modifications.
3. 33.

   Failure to use subsequent versions of Talent Search Connect within 30 days of its release will be deemed a failure to integrate and your integration with the SEEK API may not function.

1. 34.

   Within 72 hours of SEEK notifying you that a Mutual Customer no longer has access to Talent Search Connect you must work with SEEK to offboard the Mutual Customer, including to:

   1. a.

      disable the Talent Search Connect integration;
   2. b.

      remove any available Widgets from your ATS; and
   3. c.

      cease sending SEEK any Mutual Customer data.

Job Posting

1. 35.

   Clause 35 applies if you have chosen to use the job posting functionality through the SEEK API.
2. 36.

   You must ensure that the following job posting functionality is enabled for Advertisers via the SEEK API at all times:

   1. a.

      the ability for an Advertiser to create, update and expire an ad;
   2. b.

      the ability for the Advertiser to use multiple SEEK Advertiser accounts;
   3. c.

      enable and display all SEEK ad products via the Ad Selection Panel or Ad Selection with GraphQL feature;
   4. d.

      the ability for an Advertiser to specify the location of a position supported by the SEEK ANZ hierarchy when posting a job ad;
   5. e.

      the ability for an Advertiser to specify the job category of a position supported by the SEEK ANZ hierarchy when posting a job ad;
   6. f.

      the ability for an Advertiser to select SEEK approved branding when posting a job ad;
   7. g.

      distribute the live link of the posted job ad to the Advertiser; and
   8. h.

      display appropriate messaging to the Advertiser if an error occurs when posting a job.

Ad Selection Panel

1. 37.

   “The Panel” means a themeable Ad Selection Panel that you can embed into your posting flow to retrieve available ad products during advertisement creation and modification.
2. 38.

   Clauses 38 – 43 (inclusive) apply if you have chosen to use the Panel functionality through the SEEK API.
3. 39.

   You acknowledge and agree that:

   1. a.

      if you choose to utilise the Panel, it must be made available to all SEEK Advertisers. Removal of the Panel for any SEEK Advertiser must be discussed and agreed with SEEK beforehand;
   2. b.

      all SEEK products available through the Panel must be visible and accessible to all SEEK Advertisers;
   3. c.

      the Panel must load on the page within 1 second; and
   4. d.

      pricing information surfaced via the Panel is not to be used for any other purpose other than for displaying:

      1. i.

         the price of SEEK’s products to Advertisers who are posting job ads in the flow;
      2. ii.

         job posting spend analysis, and
      3. iii.

         other relevant reporting and management information.

1. 40.

   You must not change or modify any design elements related to the Panel, unless SEEK has provided consent for you to do so.
2. 41.

   If you believe an element of the design is sub-optimal for your users, you may request a design change by contacting SEEK, which SEEK will consider in its sole discretion.

1. 42.

   SEEK may release subsequent versions of the Panel and require you to use those subsequent versions within 30 days of its release.
2. 43.

   Your continued use of the Panel following a subsequent release, will be deemed your acceptance of the modifications.
3. 44.

   Failure to use subsequent versions of the Panel within 30 days of their release will be deemed a failure to integrate with the Panel and your integration with the SEEK API may not function.

Ad Selection with GraphQL

1. 45.

   “Ad Selection with GraphQL” means the method used to programmatically retrieve available ad products by your backend during advertisement creation and modification.
2. 46.

   Clauses 46 – 47 (inclusive) apply if you have chosen to use the Ad Selection with GraphQL functionality through the SEEK API.
3. 47.

   You acknowledge and agree that:

   1. a.

      if you choose to utilise the Ad Selection with GraphQL functionality, it must be available to all SEEK Advertisers. Removal of Ad Selection with GraphQL for any SEEK Advertiser must be discussed and agreed with SEEK beforehand;
   2. b.

      all SEEK products available through the Ad Selection with GraphQL must be and accessible to all SEEK Advertisers; and
   3. c.

      pricing information surfaced via Ad Selection with GraphQL is not to be used for any other purpose other than for displaying:

      1. i.

         the price of SEEK’s products to Advertisers who are posting job ads in the flow;
      2. ii.

         job posting spend analysis, and
      3. iii.

         other relevant reporting and management information.

1. 48.

   Upon successfully integrating Ad Selection with GraphQL into the partner system, SEEK will review the implementation to ensure the design appropriately represents the SEEK brand and value proposition. SEEK may decide to end your integration with the SEEK API if it determines, in its sole discretion, that the design implemented by you does not appropriately represent the SEEK brand and value proposition.

Apply Solution

1. 49.

   “Apply Solution” means the method used to distribute candidate applications to Partners and Advertisers.
2. 50.

   Clause 50 applies if you have chosen to use the Apply Solution functionality through the SEEK API.
3. 51.

   You must ensure that the following Apply Solution functionality is enabled for Advertisers via the SEEK API at all times: retrieving and distributing candidate applications to the Advertiser including all associated documents.

Support

1. 52.

   Any issues impacting the Advertiser’s use of the SEEK employment marketplace via the SEEK API are to be advised to SEEK - API Support Team ([email protected] ) within 1 hour of the issue being detected. Support requests must clearly describe:

   1. a.

      An assessment of the impact to the Advertiser;
   2. b.

      The cause of the issue (if known);
   3. c.

      The duration of the issue;
   4. d.

      The expected timeframe to resolve the issue (if known);
   5. e.

      Any supporting logging data that can assist for diagnostic purposes.

Rights reserved by SEEK

1. 53.

   If you do not demonstrate full compliance with these Terms, SEEK may restrict or terminate your access to the SEEK API.
2. 54.

   SEEK may control the use of the SEEK API by you at any time.
3. 55.

   SEEK may provide you with support or modifications for the SEEK API, at our sole discretion.
4. 56.

   SEEK may stop providing support or modifications to you at any time without notice or liability to you.
5. 57.

   SEEK may release subsequent versions of the SEEK API and require that you use those subsequent versions. Your continued use of the SEEK API following a subsequent release will be deemed your acceptance of modifications.

Limitation of Liability

1. 58.

   Any program or content made available to you by SEEK on the Developer Site (including, without limitation, the Data and the SEEK API) is provided to you on an “as is” basis and SEEK makes no representations about the accuracy, completeness, currency or suitability of such content.
2. 59.

   While SEEK will use reasonable endeavours to ensure that the SEEK API is accessible to your Application at all times (subject to standard maintenance), SEEK makes no representation that the SEEK API will be available on a continuous basis.
3. 60.

   To the extent permitted by law, SEEK disclaims all liability for loss, damage, cost, claim or expense (including legal expense) whether direct or indirect (such as loss of profits, loss of opportunity and loss of data) incurred by you or Advertisers due to your use of the SEEK API, or the Data.

Termination

1. 61.

   SEEK reserves the right to, in its absolute discretion but acting reasonably, terminate your Licence for any reason.
2. 62.

   Termination of our agreement with you as a result of you breaching any one or more of these Terms, will not end provisions of these Terms that are capable of surviving termination.

Miscellaneous

1. 63.

   Any written communications between you and SEEK will be made via the email address provided as part of your Identification Details.
2. 64.

   These Terms constitute the entire agreement between the parties and supersede all other representations or agreements, whether written or oral, between us relating to this matter.
3. 65.

   SEEK may assign or novate rights and obligations under these Terms without your consent.
4. 66.

   If a provision of these Terms is invalid, unenforceable or illegal, that provision will be struck out and the remaining Terms will remain in force.
5. 67.

   These terms do not create a partnership, joint venture or agency relationship between us. You will not make any statement regarding your use of the SEEK API which suggests partnership with, sponsorship by or endorsement by SEEK of you or your business or product without SEEK’s prior written approval.
6. 68.

   These Terms are governed by the laws of Victoria, Australia. By accepting these Terms you irrevocably and unconditionally submit to the exclusive jurisdiction of the Courts of Victoria, and waive any objection to legal action being brought in those Courts on the grounds of venue or inconvenient forum.